Before the visit
Help your HVAC visit start with the right information
A few details about what your system is doing help the technician start in the right place.
- What is the system doing?
- Blowing warm or cold air, not turning on at all, running without stopping, or switching on and off.
- When did it start?
- Suddenly, or getting worse over days or weeks?
- Constant or on and off?
- A problem that comes and goes is easier to track down when you can say when it happens.
- Any sounds or smells?
- Grinding, banging, squealing or a burning smell.
- Has heating or cooling stopped completely?
- Or is the system still running, just not keeping up?
- How old is it, and where is it?
- A rough age if you know it, and whether the equipment is in the attic, a closet, the garage or outside.