Privacy Policy

1. Who we are

Inglewood Heating & Air is an online referral website that helps connect homeowners seeking residential heating and air conditioning services, including air conditioner repair, central air conditioning installation, and furnace and heater repair, with independent third-party service providers.

We do not perform heating, ventilation or air conditioning services ourselves.

2. Information we collect

Information you provide

When you call the number on this website, send a request through the contact form, or email us, you may provide information such as:

• your name;
• your phone number;
• your email address;
• the type of heating or cooling problem or service;
• your ZIP code, and your address if you share it on a call;
• a description of your service request;
• any other information you choose to provide.

Information collected automatically

When you visit this website, our hosting provider may automatically record information such as your IP address, browser type, device and operating system, pages viewed, referring website, and the date and time of your visit.

Cookies and similar technologies

This website does not use analytics, advertising or tracking cookies, pixels, web beacons, or similar tracking technologies.

3. How we use information

We may use information to:

• respond to your inquiries;
• connect you with independent service providers;
• process and manage service requests;
• maintain and improve this website;
• prevent fraud and misuse;
• comply with legal obligations;
• communicate with you about your request.

4. Sharing information

Independent service providers

If you request service, your information may be shared with one or more independent heating and air conditioning contractors so they can contact you about your request.

Companies that support this website

We may use third-party companies that help with website hosting, call tracking, delivering contact-form submissions, customer support, email and website security. They receive information only as needed to perform services on our behalf.

Legal requirements

We may disclose information if required by law, legal process or court order, or to protect our legal rights, users or property.

Business transfers

If this website or business is sold, merged or reorganized, information may be transferred as part of that transaction.

5. Calls and communications

If you call a phone number displayed on this website, your call may be routed to an independent service provider.

Calls placed through telephone numbers displayed on this website may be recorded or monitored for purposes such as quality assurance, service coordination, compliance, and related operational purposes. Where applicable, the call-handling system used for these numbers may provide a recording notice at the start of the call.

Contact form

The contact form asks for your name, phone number, ZIP code, the type of help you need and your email address, and optionally a short description. We use this information to respond to your request, and it may be shared with an independent heating and air conditioning contractor so they can contact you about it. Please don't include sensitive personal information, such as financial or health details, in the form.

6. Analytics and advertising

This website does not use third-party analytics or advertising tools.

7. Data retention

We keep personal information only as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, or comply with legal obligations.

8. Data security

We use reasonable administrative, technical and organizational measures designed to help protect personal information against unauthorized access, disclosure, alteration or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

This website is intended for people who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Your privacy choices

Depending on applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of personal information (subject to legal exceptions), and information about how your data is used or disclosed. To make a request, contact us using the details below.

11. California privacy rights

California residents may have additional privacy rights under applicable California privacy laws. Where required by law, eligible California residents may request access to, correction of, or deletion of certain personal information, and may have additional rights regarding its use and disclosure. Requests may be submitted using the contact information below.

12. Third-party websites

This website links to third-party websites, such as government agencies. We are not responsible for their privacy practices, content or policies, and we encourage you to review their privacy policies.

13. International operations

Although this website primarily serves homeowners in the United States, it may be operated or supported from locations outside the United States. By using this website and providing information, you understand that your information may be processed, stored or transferred in countries where we or our service providers operate, subject to applicable legal requirements and reasonable safeguards.

14. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes take effect means you accept the revised policy.

15. Contact us

If you have questions about this Privacy Policy or want to exercise any applicable privacy rights, contact us:

• Email: info@inglewoodheatingandair.com
• Website: inglewoodheatingandair.com